Legal notice

Legal Notice

Business Name
Samurai Models

Representative
Asano Toshikazu

Business Address
601-10 Nakaizumi-cho, Takasaki-shi, Gunma 370-3524, Japan

Phone Number
+81-90-2172-5561

Email Address
info@samurai-models.com

Website
https://samurai-models.com

Product Prices
Prices are listed on each product page (tax included for Japan)

Additional Fees
・Shipping: Varies by region (displayed at checkout)
・Consumption tax: Included in product prices for domestic orders
・International shipping: Customs duties and import taxes may apply and are the customer's responsibility

Payment Methods
Credit Card (Visa, Mastercard, American Express, JCB), PayPal, Shop Pay, Apple Pay, Google Pay

Payment Due Date
Payment is processed at the time of order placement

Delivery Time
・Domestic (Japan): 2-5 business days after order confirmation
・International (USA): 3-7 business days after order confirmation
・International (Other regions): 5-10 business days after order confirmation
※Delivery times may vary depending on stock availability and destination
※For limited editions and pre-orders, please refer to the shipping date on the product page

Returns and Exchanges
Returns are accepted within 30 days of delivery for unopened and unused items only.
To request a return, please contact info@samurai-models.com first.
For details, please refer to our Refund Policy.

Return Shipping Costs
Customer's responsibility: Returns due to customer preference
Our responsibility: Defective or damaged items

Defective or Damaged Items
If you receive a defective or damaged item, please contact us at info@samurai-models.com within 48 hours of delivery with photos.
After verification, we will arrange an exchange or refund with return shipping at our expense.

Quantity Limitations
Limited edition items will have quantity restrictions noted on the product page

Business Name
Samurai Models