Informativa sulle spedizioni
Shipping Policy
Worldwide Shipping from Japan
Samurai Models ships worldwide directly from Japan.
Every order is carefully inspected, securely packaged, and dispatched from our warehouse in Japan to help ensure your model kits arrive safely.
Choose the shipping option that best fits your needs: Economy, Best Value, or Express.
We recommend our Best Value shipping option (Japan Post EMS) for most customers, offering the best balance of shipping cost, delivery speed, and reliability.
Shipping Options
All shipping options include tracking for your peace of mind.
Best Value (Recommended)
Carrier: Japan Post EMS
Estimated Delivery: About 5–21 Business Days
(Delivery times vary by destination.)
✅ Tracking Included
The best balance of shipping cost, delivery speed, and reliability for most international orders.
Express
Carrier: DHL Express / FedEx / UPS
Estimated Delivery: 3–5 Business Days
(Delivery times vary depending on the carrier and destination.)
✅ Tracking Included
The fastest shipping option for urgent or time-sensitive orders.
The carrier is automatically selected based on your destination to provide the fastest and most reliable service.
Economy
Carrier: Japan Post ePacket Light
Estimated Delivery: 7–45 Business Days
✅ Tracking Included
Our most affordable shipping option for eligible countries and lightweight shipments.
Domestic Shipping (Japan)
Carriers: Yamato Transport / Sagawa Express / Japan Post
Estimated Delivery: 2–5 Business Days
✅ Tracking Included
Customs & Import Duties
Import duties, VAT, taxes, customs fees, and other import charges may apply depending on your country's regulations.
These charges are the responsibility of the customer.
Samurai Models is not responsible for customs clearance delays or additional import charges imposed by local authorities.
Packaging
Every model kit—including limited edition, premium, and collector's items—is carefully inspected and securely packaged before shipment.
We take great care to ensure every order arrives safely.
Shipping FAQ
Which shipping option should I choose?
We recommend our Best Value shipping option (Japan Post EMS) for most customers. It offers the best balance of shipping cost, delivery speed, and reliability.
What is the fastest shipping option?
Express shipping is our fastest option. Depending on your destination, your order will be shipped via DHL Express, FedEx, or UPS.
What is the most affordable shipping option?
Economy shipping (Japan Post ePacket Light) is our most affordable option for eligible countries and lightweight shipments.
Do all shipping options include tracking?
Yes. Every shipping option includes tracking for your peace of mind.
How long does shipping take?
Estimated delivery times vary depending on the shipping option and destination. Please refer to the delivery estimate shown during checkout.
Which carrier will ship my order?
The carrier depends on your selected shipping option and destination. We use Japan Post EMS, Japan Post ePacket Light, DHL Express, FedEx, and UPS.
Will I have to pay customs duties or import taxes?
Import duties, VAT, taxes, customs fees, and other import charges may apply depending on your country's regulations. These charges are the responsibility of the customer.
Do you ship worldwide?
Yes. Samurai Models ships worldwide directly from Japan.
How are items packaged?
Every model kit is carefully inspected and securely packaged before shipment, including limited edition, premium, and collector's items.
What should I do if I have questions about shipping?
Please contact us anytime at info@samurai-models.com. We're always happy to help.
Need Help?
If you have any questions about shipping or delivery, we're always happy to help.